Every team manager knows trust doesn't come out of the blue. Trust grows out of striving for the same goal, setting common expectations, clearly defining everyone's role and finally, of course, keeping the agreements made. Logical one would think, and yet these crucial conditions often remain undiscussed or invisible and many teams work according to habits that have not been clearly agreed upon.
What makes co-creation such a powerful vehicle for change and is it an approach you should use at all times? I try to answer those questions in the article below.
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