Why Change Design?

The CHANGE DESIGN process is a balanced mix of principles and tools coming from design thinking, lean, agile and behavioral science. This training is focused on employee-driven change and puts empathy, co-creation, feedback and adaptation at the center of every change.

Every change program needs to start with a deep understanding of the employees, the people that have to deal with the consequences of the change.

A feedback-driven approach to change

Do you want your change program to succeed? We’ve created this Change Design training for change managers and change agents who want to bring employee-centric change methods and tools to their organisation. Creating change that people want to adopt, not by managing change, but by facilitating it.

We work around 5 main principles:

  • human-centricity
  • co-creation
  • iteration
  • simplification
  • personalisation

This program is designed for managers working on change programs and projects, like:

  • Change Managers
  • Project & Program Managers
  • Program Managers
  • Transformation Managers
  • Lean Managers

Program Overview

Our 2-day course takes you through the whole change design cycle, from understanding the employees’ needs, to the creation of change experiments and the design of anchors to embed change.



On the first day, we look at change readiness: how ready are you as a change agent and how ready is your organisation? It is only when you are ready (or know what to do to get ready), that you can coach others through change. We learn you the 6 phases of Change Design and provide you with a toolkit for every step of the way.

  • Introduction to the Change Design methodology
  • How to start with change facilitation?
  • Designing a change strategy
  • Building blocks for change



On the second day, we apply Design Thinking to change challenges. You learn how to design a large change program and to design small interventions to facilitate change in your organisation. You’ll learn how to prototype, organise experiments and follow-up actions in an agile way.

  • Applying Design Thinking to change challenges
  • Links with other change methodologies
  • Designing experiments
  • Agile follow-up tools